Shipping

STANDARD DELIVERY VIA USPS

Standard shipping applies to all domestic orders in the United States. Your order will be shipped using our standard shipping method (USPS First Class Mail). Most orders ship within a 7-21 business day period, at which time you will receive a shipping confirmation email. Delivery times vary depending on carrier and shipping location. Please allow for additional time during peak holiday periods. 

We also offer standard international shipping (USPS First Class Mail International). Please allow anywhere from 4-5 weeks to receive your order once the package has been shipped. Any duties incurred at customs are the assumed responsibility of the buyer and will not be paid by PINTRILL. 

All order shipments are packed on weekdays (Monday through Friday). If an order is placed on Saturday or Sunday with Priority Mail selected as the shipping option, that order will be processed and packed the following Monday.

PINTRILL is not responsible for shipping information that was entered incorrectly. If you make a mistake when entering your shipping address, please contact us at customerservice@pintrill.com and we will do our best to accommodate your order. PINTRILL is not responsible for orders shipped to an incorrect address. Where applicable, PINTRILL will charge an additional shipping fee.

 

PRE-ORDER

Products on pre-order are indicated as such in the product description along with the date when the products will begin shipping. When a pre-order product is purchased with a regular product in the same order, the whole order will be shipped together on the expected ship date of the pre-order item. 

 

FEDEX SHIPPING

Please allow 1-2 business days processing time. All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays. PINTRILL cannot be held responsible for unanticipated delivery delays beyond PINTRILL's control.

 

REFUSED PACKAGES

PINTRILL does not refund shipping charges for packages that are refused by customers.